“Chris’s selfless service and exemplary Teamwork were crucial to our success. Right off the bat as we arrived at the airplane, Chris engaged with Dispatch to understand why our flight was locked, and communicated with me quickly to let me know. Once we realized we had an indefinite delay, he willingly and graciously hosted every one of the 19 kids whose vacation to Disney was put on hold by answering their questions and letting them visit the cockpit. He brightened their morning and showed our completely full airplane what true Hospitality is. These folks had all been up for several hours before our scheduled push time of 0530, and things could have gone poorly, but Chris’s cheerful Hospitality turned it into an adventure. Along with that significant amount of time with the kids, Chris was proactive in communicating with Dispatch and Ground Ops so we kept the information flowing. Chris also freed me up to make sure communication kept flowing and allowed me to roam the cabin so I could engage with our Customers. Chris’s consummate professionalism as a First Officer was simply stupendous. He made a difficult start to the day simply easy.”