The Colleen C. Barrett Institute for Cultural Excellence & Customer Service

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October 26 • Southwest Culture Connection

We are thrilled to share an in-depth learning opportunity to advance your culture-building journey from our friends at The Fellowship. The Fellowship hosts the world’s preeminent workplace culture masterclass and, this year, it will take place right in our backyard in Fort Worth, Texas on November 11-13.

The 3-day experience is specifically designed for people leaders to learn from culture pioneers like Southwest Airlines and other brands that we love, including Chick-fil-A and Nike. Attendees will strategize and problem-solve alongside other people-focused visionaries and will leave with a custom-built culture roadmap and a lasting network of valuable connections.

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Roundtable - Coming Soon

Join us for a free, Virtual Gathering presented by The CCB Institute, which honors the Life, Leadership, and Legacy of the late Colleen C. Barrett, President Emeritus of Southwest Airlines. Hear from Southwest Airlines Vice President Total Rewards Lori Winters and three Southwest Employees as they discuss their own personal wellness journeys and how prioritizing wellbeing also helps bring out the best in those around them. Sign up today to hear encouraging stories and actionable takeaways for how to nurture your own wellbeing and that of your Teams and organizations.


October 26 • Southwest Culture Connection

Southwest Culture Connection offers a rare opportunity to experience one of the world’s most admired and enduring organizational cultures—up close! Learn from current and former Southwest Airlines’ Leaders and leave equipped with actionable items to help develop, grow, or reinvigorate your own company culture. Stay tuned for updates on what’s in store for 2024!

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