The Colleen C. Barrett Institute for Cultural Excellence & Customer Service

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From our partners

October 26 • Southwest Culture Connection

We are delighted to share a new learning opportunity to advance your culture journey from our friends at The Fellowship, the world’s preeminent workplace culture masterclass.
Fellowship One Day, a workplace culture summit, brings leaders together to peel back the layers of what makes an iconic culture. Get exclusive access to another iconic brand we love, Chick-fil-A, and enjoy an immersive day of learning with a VIP tour of the Chick-fil-A campus, keynotes, panel discussions and more.

VIRTUAL Fireside Chat

Roundtable - Coming Soon

Join us for a unique and personal virtual “Fireside Chat” as we dive into what it means to be well and lead well at work! Learn practical ways to support wellness among Employees while still leading effectively.

Take advantage of this opportunity to hear Southwest Leaders discuss the habits they’ve established to be their best at work and, in turn, bring the best out of their Team. Keep checking back for more details, and (NEW CCBI FEATURE) submit questions to be answered during the Fireside Chat. Head over to our Thought Leadership page to get started!

Stay tuned!


October 26 • Southwest Culture Connection

Southwest Culture Connection offers a rare opportunity to experience one of the world’s most admired and enduring organizational cultures—up close! Learn from current and former Southwest Airlines’ Leaders and leave equipped with actionable items to help develop, grow, or reinvigorate your own company culture. Stay tuned for updates on what’s in store for 2024!

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