Happy Birthday to Colleen C. Barrett, founder of the Institute for Cultural Excellence & Customer Service

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Happy Birthday to Colleen C. Barrett, founder of the Institute for Cultural Excellence & Customer Service

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The Colleen C. Barrett Institute for Cultural Excellence & Customer Service

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Events

CULTURE Primer

October 26 • Southwest Culture Connection

Close out your year with a fun and educational Culture Primer hosted by The Colleen C. Barrett Institute! Join us for a quick (free!), 45-minute Virtual Gathering that dives into the Southwest Airlines Culture Ambassador Program.

This engaging session will equip you with real-world lessons for building or refreshing a culture program in 2025. Hear directly from the practitioners who drive the work! Perfect for HR leaders, CEOs, and anyone passionate about fostering a resilient, values-driven organizational culture.

From our partners

October 26 • Southwest Culture Connection

We are thrilled to share an in-depth learning opportunity to advance your culture-building journey from our friends at The Fellowship. The Fellowship hosts the world’s preeminent workplace culture masterclass and, this year, it will take place right in our backyard in Fort Worth, Texas on November 11-13.

The 3-day experience is specifically designed for people leaders to learn from culture pioneers like Southwest Airlines and other brands that we love, including Chick-fil-A and Nike. Attendees will strategize and problem-solve alongside other people-focused visionaries and will leave with a custom-built culture roadmap and a lasting network of valuable connections.

CULTURE CONNECTION

October 26 • Southwest Culture Connection

Southwest Culture Connection offers a rare opportunity to experience one of the world’s most admired and enduring organizational cultures—up close! Learn from current and former Southwest Airlines’ Leaders and leave equipped with actionable items to help develop, grow, or reinvigorate your own company culture. Stay tuned for updates on what’s in store for 2024!

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Don’t miss out! Sign up to receive the latest Thought Leadership inspiration and updated resources from the Colleen C. Barrett Institute.

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