Happy Birthday to Colleen C. Barrett, founder of the Institute for Cultural Excellence & Customer Service

balloons
Southwest online rgb rev

Happy Birthday to Colleen C. Barrett, founder of the Institute for Cultural Excellence & Customer Service

Southwest online rgb rev

The Colleen C. Barrett Institute for Cultural Excellence & Customer Service

Southwest online rgb rev

Revelry on the Ramp

“Tanya P. sparks joy for everyone in our station. She is one of the most selfless Employees who takes Hospitality and Culture to Heart! Tanya is a Leader among her Cohearts and is our resident Miss Fix-it! This LUV Report is long overdue, as Tanya has donated her time, food, holiday costumes, and overall spirit to Team LGB for a very long time. She goes above and beyond to ensure that our environment is a fun and safe place to work. She holds her Cohearts and Supervisors accountable to a high level of service. For Halloween, Tanya dressed as Beetlejuice with a blow-up sand worm and had children and their parents laughing as she danced around the ramp. She’s also been a cowboy riding a turkey and Heat Miser! Tanya acts as the LGB “road manager” of our Ramp Supervisor David P. as he serenades our Customers with Polynesian songs as they board and/or deplane. She makes sure he’s in place with his music ready to perform on cue without missing a beat! Tanya is truly a bright light and embodies the Fun-LUVing Attitude that SWA expects of us ALL! Tanya is the G.O.A.T!”

Scroll to Top