The Colleen C. Barrett Institute for Cultural Excellence & Customer Service

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Queen of Sacramento

“Kimberly A. made our day and our Passenger’s too! This Passenger boarded in a wheelchair asking for a blanket or socks, because her feet were cold. I let her know that we did not have either. Kimberly then went out and bought socks from an airport store, kneeled down on the floor and put the sock on this Passenger’s feet. Talk about an angel and a person who wears her heart on her sleeve. Big shout out to Kimberly! You are the best of SWA Culture and kindness. Queen of Sacramento!”

Sara S.


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