“We are in strange times, and Customer interactions are unpredictable. In the midst of it all is Kara P.. What a gem–Heart Strong, Warrior Spirit, compassion, and Hospitality all rolled into one. A boy traveling with his family had one too many donuts and threw up all over himself. He was seated away from his parents because there were no seats together. He was scared and confused. Kara was there without hesitation to clean him and the area and did so with great compassion. His mother noticed commotion near her son’s seat and was shocked by what had happened. She was intensely grateful but helpless, as they had checked their luggage and had no clothing for her son. Kara went to her bag and retrieved her pajamas for this young man. His mother helped him change. In such an odd circumstance, many children would be unwilling to wear a stranger’s clothes. Kara’s kind approach created comfort for the boy and brought tears to his mother’s eyes. Kara would not accept any payment for the pajamas, which the boy proudly wore as he deplaned. You are a superstar that shines bright!”