“For many, many years my wife and I have been loyal Southwest Customers–for numerous reasons. I usually fly as her Companion. I would like to compliment the Pilot of our flight, Doug, who helped the Flight Attendants prepare the cabin for the next planeload of Passengers during our brief stop in Dallas. I’ve never seen a Pilot go through the cabin helping collect trash and position seatbelts for the next leg of the journey. I was impressed by his Heart for Customer Service and Teamwork!”