Rick is the best Captain I’ve flown with. From the beginning of our trip, he was helping his Crew coordinate with Scheduling. Before each leg, he gave each Flight Attendant a ‘cheat sheet’ with all the important info about that leg. He greeted each Customer in the jet bridge and even got us food between flights. He also tactfully and professionally handled a sensitive issue with a Passenger. It was an absolute delight to work with Rick. Captain Rick goes above and beyond. His briefing was thorough, and he even presented us with his own custom-made briefing sheet with every piece of information needed and then some. He engaged with the Passengers, cleaned the cabin, and showed true POS (Personal Ownership Spirit). I look forward to flying with him again, but more importantly, I look forward to other members of the SWA Family recognizing how awesome he is to work with.