Happy Birthday to Colleen C. Barrett, founder of the Institute for Cultural Excellence & Customer Service

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Happy Birthday to Colleen C. Barrett, founder of the Institute for Cultural Excellence & Customer Service

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The Colleen C. Barrett Institute for Cultural Excellence & Customer Service

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It’s Not About the Socks

“A couple days ago when we were all done at the ticket counter at night, a barefoot homeless man approached us asking if anyone had socks. All of us just looked at him and said “Sorry, we don’t have any.” But you went and found him and asked him if he was okay and offered him the socks you were wearing. I have never seen such compassion from someone, and I really admire that you were willing to help him out when no one else was able to.”

Eduardo  V.

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