The Colleen C. Barrett Institute for Cultural Excellence & Customer Service

Southwest online rgb rev

Receive updates and the latest resources from the CCB Institute!

Extended Family

“On February 21, 1975, I was working in Fort Worth, and my pregnant wife was in the Rio Grande Valley. She called me at 6:00nam and told me she was delivering today. Southwest had started flying to the Valley maybe a month earlier. I was able to get on a Southwest flight in Dallas around 11:00 am to Harlingen, and my father-in-law met me at the airport. Thanks to Southwest, I made it in time to see our first child born in McAllen on that date. It is part of our family story to this day. Thank you Southwest. We live in McAllen and still prefer to drive to Harlingen to take Southwest. Your LUV symbol has always been a part of our family. Thank you!”

David M.

Customer

Scroll to Top