I just worked a trip with Elena, and I noticed that she gives outstanding service and demonstrates kindness to everyone on each flight. But what really caught my attention was the way she had compassion for children. Whether it was an autistic child kicking the seat and making noise, or a terrified child trembling quietly next to her mother in fear, Elena reached out and turned their days around. Elena buys little plushies called Squishmallows. Whenever she sees a child in distress, she pulls one out of her bag and begins to comfort the child. The transformation was visible each time! The autistic child became calm; the other little child’s fear turned into a relaxed smile as she hugged her pink bunny rabbit. And the parents of the children in each case were equally lifted out of stress into a feeling of love. Elena inspired me to go buy my own Squishmallows! I think a $5 plush toy and love go a long way towards making the world a better place. I’m so proud to have Elena represent Southwest as she demonstrates love, awareness, and empathy.