Happy Birthday to Colleen C. Barrett, founder of the Institute for Cultural Excellence & Customer Service

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Happy Birthday to Colleen C. Barrett, founder of the Institute for Cultural Excellence & Customer Service

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The Colleen C. Barrett Institute for Cultural Excellence & Customer Service

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Caring for a Coheart

Bonny went above and beyond. I was stuck in the OAK parking lot with a flat tire. It was late at night, and the port of Oakland wasn’t able or willing to assist me. There was nowhere safe nearby, and when I saw the SWA emblem on a truck, I flagged it down. Bonny was driving, and I asked if there was an air compressor nearby. She went back to her personal vehicle and used a portable one to assist me. Because of Bonny, I made it home safely. Who knows how I would have fared at a nearby gas station in the roughest part of Oakland after 11 p.m.! Thank you, Bonny, for caring about your Fellow Coheart.

Jessica D.

Coheart

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