Happy Birthday to Colleen C. Barrett, founder of the Institute for Cultural Excellence & Customer Service

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Happy Birthday to Colleen C. Barrett, founder of the Institute for Cultural Excellence & Customer Service

Southwest online rgb rev

The Colleen C. Barrett Institute for Cultural Excellence & Customer Service

Southwest online rgb rev

Birthday Queen

I had the most wonderful start to my 60th birthday vacation thanks to the Southwest Crew. I was heading to a girls’ weekend, and prior to departure, the Flight Attendants made an announcement and crowned me like the queen that I am, LOL! They also gave me a special card signed by the entire crew, including the pilots! I would like to express my heartfelt gratitude and thanks to this wonderful crew. It is a beautiful memory that I will always cherish.

Rubiana G.

Customer

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