Happy Birthday to Colleen C. Barrett, founder of the Institute for Cultural Excellence & Customer Service

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Happy Birthday to Colleen C. Barrett, founder of the Institute for Cultural Excellence & Customer Service

Southwest online rgb rev

The Colleen C. Barrett Institute for Cultural Excellence & Customer Service

Southwest online rgb rev

Bingo’s Big Adventure

I recently flew for a work trip, and it was my first time away from my kids in three years. I brought along a small Bingo stuffy and sent home pictures of Bingo on her ‘big adventure’ with mom. The Crew wasn’t busy, so I asked if I could get a picture of Bingo in the cockpit. The Staff was wonderful, and I got great pictures with the Pilots. My husband and kids were really impressed! Thank you for the great experience.

Kim V.

Customer

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