The Colleen C. Barrett Institute for Cultural Excellence & Customer Service

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A True Lifesaver

“I was returning from Lubbock with my son, who had spent the summer with my parents. Traveling alone with a toddler–especially a sleepy one–is a lot. When we arrived in Houston, I realized that I had forgotten his stroller. I had to carry our luggage, and a car seat, in addition to my sleepy son. Everyone passed me by, but Jared would not allow me to walk by without assisting me. It was such a huge and heartwarming gesture, I’m actually a bit teary-eyed typing this. Jared made a connection with me and shared how he’s been in my shoes. He walked me all the way down to ground level where we were going to be picked up. In that moment he was a true lifesaver, and I was so thankful.”

Ronnie A.

Customer

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