Happy Birthday to Colleen C. Barrett, founder of the Institute for Cultural Excellence & Customer Service

The Colleen C. Barrett Institute for Cultural Excellence & Customer Service

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Author name: Ryan Green

Senior Vice President and Chief Marketing Officer (at the time of publication)

Leadership: The Next Generation of Leaders

No one would have ever convinced me twenty years ago that I would one day become the Chief Marketing Officer; simply working at Southwest Airlines and being a part of its famed Culture was a dream come true.

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