Happy Birthday to Colleen C. Barrett, founder of the Institute for Cultural Excellence & Customer Service

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Happy Birthday to Colleen C. Barrett, founder of the Institute for Cultural Excellence & Customer Service

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The Colleen C. Barrett Institute for Cultural Excellence & Customer Service

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Articles

Son Honors His Dad’s 30 Year Retirement with Jokes

Southwest Newsroom

Southwest wishes TikToker Jools Lebron’s flight a ‘very demure, very mindful’ day

Dallas News

Flavor Flav Suits Up As Southwest Flight Attendant—Passengers Get Snacks And Hype With Every Bite

View From The Wing

Honoring Our Queen of Hearts: Colleen Barrett

Admin Awards

Heartwarming Kindness From A Southwest Airlines Gate Agent

Live and Let’s Fly

How Southwest Airlines® Uses CliftonStrengths®

Gallup

Mom and two daughters all work together as Southwest flight attendants

WVTM 13

Southwest Airlines Announces the Passing of Pioneering Leader Colleen Barrett

Travel and Tour World

Colleen Barrett, ‘Heart and Soul’ of Southwest Air, Dies at 79

Bloomberg

Guest Blog: Beloved Late Southwest President Colleen Barrett Led With Heart

AVweb

Southwest Airlines Mourns Passing of Colleen Barrett

Airways

50 years with Colleen Barrett, Southwest Airlines’ Culture Queen

Dallas News

A snapshot of Southwest Airlines’ Colleen Barrett from 2002: Mother of the Flock

Dallas News

How Southwest Airlines and Zappos Crafted a Legacy

Inc.

Southwest Airlines: A Case Study in Great Customer Service

Business.com

Colleen C. Barrett Inducted into Texas Aviation Hall of Fame

Lone Star Flight Museum

Today We Celebrate the Queen of Hearts

Admin Awards

This flight attendant is pretty awesome

Insider

Southwest Airlines Webinar Explores Building People-Centric Cultures

WorkersCompensation

Passengers amused at airline’s ‘new method’ of throwing snacks down the aisle

Aerotime Hub

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